UPSL believes in 3 areas of excellence to achieve success; People, Processes and Systems. All people within UPSL are well trained to ensure compliance to GDP. All systems and processes are robust to ensure GDP guidelines are conformed to. UPSL’s strongest asset is its people, who have years of experience in the procurement of quality healthcare supplies.
All of our business processes are carried out under our stringent Standard Operating Procedures (SOPS). All processes and SOPS are reviewed on a regular basis. All staff are trained on our SOPS and regularly visit clients and suppliers to ensure Best Practice within our Business Processes.
We have a Quality Assurance team in house with a Responsible person and also use the services of external consultants to ensure that processes are regularly reviewed independently.
Our QA Department has developed its strategic goals based on the WHO MQAS Guidelines. The following strategic goals are the focus for the department:
UPSL adheres to Good Distribution Practice and all staff are trained to follow Good Distribution Practice to ensure compliance with MHRA, ISO and UPSL internal SOPs.
Quality is assessed and controlled at all levels including Premises, Systems, Staff, supplier and Customer verification and due diligence.